Marketing Manager

Suggested Meta Description: Oncall Language Services is seeking an experienced Strategic Email Marketing Manager to join its growing and dynamic Marketing team. Drive your career in the language services industry with expertise in email marketing strategies, campaign management, and HubSpot!

Shape Your Career with Oncall Language Services!

At Oncall Language Services, exciting career opportunities await you in the dynamic and innovative world of the language access industry. Whether you join us in our modern office or embrace our flexible work models from your preferred location, you’ll be part of making a meaningful difference in people’s lives every day through the quality language services we provide.

Are you ready to grow with a forward-thinking, globally-minded, and continuously learning team, and take our collective success even further? At Oncall Language Services, we are strengthening daily through our customer-centric approach, technological infrastructure, and deep industry expertise. To accelerate this exciting development, we are seeking a creative and results-oriented Strategic Email Marketing Manager to lead our Marketing team. This new position will report directly to the Marketing Director/VP of Marketing and will elevate our brand’s digital communication strategies and content marketing capabilities to a new level. This role will be responsible for developing and implementing comprehensive email marketing and content strategies for our integrated marketing campaigns and rich content needs.

As a Strategic Email Marketing Manager, Your Key Responsibilities Will Include:

• Email Channel Performance and Strategy: Crafting effective email marketing strategies, producing original content tailored to the target audience, and utilizing advanced segmentation and personalization techniques to achieve business objectives (e.g., customer acquisition, increasing loyalty, sales), and continuously maximizing email channel performance.
• Campaign Management and Calendar: Creating, managing, and effectively communicating detailed Email Marketing campaign calendars synchronized with all marketing activities and deadlines to all relevant internal and external stakeholders.
• Collaboration and Coordination: Working in close collaboration with relevant business units such as Marketing, Sales, Product Development, and external vendors like agencies, meticulously managing mailing processes, creative material deliveries, Quality Assurance (QA) testing, and project timelines.
• Content Quality and Brand Compliance: Ensuring all prepared email content (text, visuals, calls-to-action) is grammatically correct, accurate, and fully compliant with brand identity and campaign objectives, performing meticulous final checks.
• Performance Analysis, Reporting, and Optimization: Conducting detailed analysis of email campaigns based on Key Performance Indicators (KPIs), preparing regular reports, and identifying continuous improvement and optimization opportunities from the data obtained.
• Data Management and Archiving: Establishing and maintaining a comprehensive information and archiving system for email campaign results, market analyses, target audience behaviors, A/B test results, and utilized creative materials.
• Regulatory Compliance and Reputation Management: Proactively monitoring and minimizing unsubscribe, bounce, and complaint rates; ensuring full compliance with national and international spam and data protection regulations such as KVKK, GDPR.
• Industry Trends and Innovation: Closely following the latest trends, technologies, and best practices in email marketing, digital marketing automation, and content marketing; presenting innovative ideas and recommendations for integration into Oncall Language Services strategies.
• Agility and Adaptability: Responding flexibly andSwiftly to changing priorities and emerging opportunities in line with the dynamic nature of the marketing world.
• Developing Effective Campaigns: Designing, launching, and managing creative email marketing campaigns that add value to the target audience, generate high engagement, and deliver measurable results.

Qualifications:

• Bachelor’s degree (Marketing, Communications, Business Administration, or related fields preferred).
• Minimum 5-8+ years of strategic and operational experience in email marketing, digital marketing, content marketing, or marketing automation.
• Preferably, experience in the language services, technology, or international services sector; (Optional: Experience in the RPO/BPO sector and knowledge of industry trends).
• Openness to change, proactive, results-oriented, with strong analytical thinking skills.
• Ability to prioritize and effectively manage multiple projects and complex tasks simultaneously.
• Strong communication and collaboration skills with different departments and management levels.
• Ability to deliver effective presentations on marketing strategies, campaign results, and industry analyses.
• A work discipline that emphasizes attention to detail without losing sight of the bigger picture and strategic goals.
• Team-oriented, with a strong focus on customer satisfaction and a positive attitude.
• Advanced knowledge and experience with leading email marketing platforms (especially HubSpot), CRM, and digital marketing analytics tools.

Why Oncall Language Services?

• Opportunity to make an impact in a global market and engage in continuous learning.
• Chance to lead innovative projects and play an active role in strategic decisions.
• A supportive, dynamic, and diverse team culture.
• Competitive salary and benefits package.
• Investment in your personal and professional development.

Equal Opportunity and Disability Policy

Oncall Language Services is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of Oncall Language Services that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

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